Covenant Roofing Co ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website covenant-roofing-co.com or interact with our services.
Information We Collect
We may collect the following types of personal information when you interact with us:
- Contact Information: Name, email address, and any other information you voluntarily provide through our contact form.
- Service Inquiry Details: Information about the roofing services you are interested in, project details, and messages you send us.
- Website Usage Data: Browser type, IP address, pages visited, time spent on pages, and other standard web analytics data.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested estimates
- Communicate with you about our services, project updates, and scheduling
- Send you service-related communications via email (if you opt in)
- Send you text messages regarding your inquiry (only if you explicitly opt in)
- Improve our website and customer experience
- Comply with legal obligations
Text Messaging Terms
If you opt in to receive text messages from Covenant Roofing Co, the following terms apply:
- Consent: By checking the text message consent box on our contact form, you expressly consent to receive text messages from Covenant Roofing Co at the phone number you provide. Consent is not a condition of purchasing any goods or services.
- Message Frequency: Message frequency varies based on your inquiry and project status. You may receive up to 5 messages per month related to your roofing inquiry, estimate, or project updates.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Covenant Roofing Co is not responsible for any charges from your carrier.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP request, we will confirm your unsubscription and you will no longer receive text messages from us.
- Help: For assistance, reply HELP to any text message or email us at Info@covenant-roofing-co.com.
- Supported Carriers: Major US carriers are supported. T-Mobile is not liable for delayed or undelivered messages.
We do not use an autodialer or automated telephone dialing system (ATDS) to send text messages. All messages are sent manually or through standard business communication tools.
Information Sharing and Disclosure
We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
- Protection: To protect the rights, property, or safety of Covenant Roofing Co, our customers, or others.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information by contacting us.
- Opt-Out of Emails: You may unsubscribe from marketing emails by clicking the unsubscribe link in any email or by emailing us.
- Opt-Out of Text Messages: Reply STOP to any text message to unsubscribe immediately.
- Deletion: You may request deletion of your personal information by contacting us at Info@covenant-roofing-co.com.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at Info@covenant-roofing-co.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Covenant Roofing Co
Email: Info@covenant-roofing-co.com
Website: covenant-roofing-co.com